UNICEF UPSHIFT

Structured digital assets and brand guidelines to improve internal knowledge accessibility across global teams.

RoleInnovation Intern
TimelineNov 2025 – Apr 2026
CategoryDigital Innovation / Systems
Tools
Information ArchitectureKnowledge Management SystemsBrand Design
Project Hero

01 / Context

Working within the Office of Innovation, I helped scale the UPSHIFT program by organizing massive digital asset libraries and designing standardized brand materials for global deployment.

02 / The Challenge

Global teams were struggling to locate, organize, and utilize crucial digital assets and reporting workflows efficiently, leading to duplicated efforts and communication breakdowns.

"Knowledge accessibility is the foundation of global impact. When information is siloed, progress slows."

The Challenge

03 / Discovery

Core Questions

  • 01How do different global teams interact with assets?
  • 02What are the common friction points in asset retrieval?

Key Findings

  • A flat file structure fails at scale; a robust taxonomy is required.
  • Brand assets must be standardized for print and digital to avoid inconsistencies.
Research Findings

04 / System

A centralized taxonomy system designed to categorize and retrieve assets based on regional impact, project type, and media format.

SYS_1
Global Knowledge Base
SYS_2
Standardized Reporting Workflows
SYS_3
Cross-functional Asset Directories
System Architecture Diagram

05 / Approach

01Asset Audit
02Taxonomy Design
03System Restructuring
04Workflow Documentation
05Asset Production

06 / Solution

A completely overhauled internal structure prioritizing searchability and clear documentation for tech-enabled social impact initiatives. I also designed numerous brand assets including certificates, ID cards, and merchandise.

Centralized Asset Repository

Standardized Documentation Formats

Streamlined Presentation Templates

Merchandise & Brand Collateral

Solution feature 1

07 / Results

  • 01Organized massive libraries of digital assets for seamless global access
  • 02Documented and standardized workflows across multiple cross-functional teams
  • 03Produced print-ready brand collateral for global deployment

08 / Learnings

Creating scalable systems requires understanding the diverse technological literacy of global teams.
A well-designed taxonomy is just as important as the platform it lives on.

09 / What's Next

  • Continually audit and refine the taxonomy as new global initiatives launch.
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